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Our on-line retail sales are fulfilled on our behalf by HI Weldricks Ltd

EU-wide logo to protect patients from falsified medicines

Patients in the European Union (EU) can now easily identify legally operating online medicine retailers. To help them identify trustworthy sites, an EU-wide logo will appear on the websites of online retailers that are registered in an EU Member State.

HI Weldricks has been one of the first online Pharmacies in the country to be issued with a logo which can be found at the footer of every page on our site. This logo verifies that we have been approved to sell General sale, Pharmacy only and Prescription only medicines.

When buying medicines or ordering NHS Prescriptions online, consumers must be aware that unless they buy from legally-operating online medicine suppliers, they run the risk of buying falsified medicines, which are usually ineffective, substandard and dangerous.

Contact

MHRA, 10 South Colonnade, Canary Wharf, London, E14 4PU

info@mhra.gsi.gov.uk

020 3080 6000

020 3118 9803

CONTACT

Head Office, 23A Queens Road, Skewen,
Neath
West Glamorgan
SA10 6UH

01792813510

Contact Head Office

INFORMATION

Premises GPhC Number

See our branch list

Superintendent:

Cath Jones (2029433)

BRANCHES

Queens Road Pharmacy

Dyfed Road Pharmacy

Castle Pharmacy

Parkgate Pharmacy

See All Branches

Cookie Policy

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and www.medicinechest.co.uk

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COVID-19

Changes to our operations and service

Please bear with us and be kind to our staff. We are exceptionally busy.

Notice for Dyfed Road Surgery Patients
Please be aware that the restrictions have now been lifted at Dyfed Road Surgery as to which pharmacy you can use to get your prescriptions dispensed.

You are now welcome to come back to Dyfed Road Pharmacy and we look forward to seeing you. We also have a dedicated phone line available for ordering prescriptions only: 07904694443. This line is available Monday to Friday between 9am and 1pm.

If you get your prescriptions from our Parkgate (Pontypridd) and Dyfed Road (Neath) branches, the best way to order them is by email if you are able to. Prescription ordering via the website for these two branches has been temporarily disabled.

For Parkgate, email parkgate@aah-n3.co.uk
For Dyfed Road, email dyfedroadpharmacy@aah-n3.co.uk

If you get your prescriptions from our Castle branch in Neath or our Queen's Road branch in Skewen, please continue to order them via the website as normal. Queen's Road Customers can now use a dedicated repeat prescription order line open Monday - Friday between 9am and 1pm. The number to call is 01792 324 594.

Our current opening hours are:

Castle pharmacy, Neath 10am-1pm and 2pm-5.30pm
Dyfed Road Pharmacy, Neath 8.30am-12pm and 1pm-6pm
Queen’s Road pharmacy, Skewen 9am-1pm and 2pm-6pm
Parkgate pharmacy, Pontypridd 9am-1pm and 2pm-6pm

Except for Castle Pharmacy, all pharmacies are now open to the public but we are operating a one in and one out system or maximum capacity two.
Due to the fact that Castle Surgery is closed the only way you can collect your prescription from Castle Pharmacy is to go to the back door and call the mobile number displayed on the notice.
A member of the pharmacy team will then bring your prescription to the back door.
Please note, there are two queues at the back door, one for the pharmacy and one for the surgery.
Repeat prescriptions for collection take between 3-5 days but if you are housebound and you don’t have any friends or family that you can rely on to collect your prescription and you need a delivery, this takes a week. In an emergency we should be able to do something quicker.

We are doing our best to answer the phone but we are inundated I'm afraid.
Please be kind to the staff as they are working under incredibly stressful circumstances.

Cathy Jones,

Jones Pharmacy Group

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