Latest Advice
The most common symptoms of coronavirus (COVID-19) are recent onset of:
  • New continuous cough and/or
  • High temperature
For most people, coronavirus (COVID-19) will be a mild illness If you have coronavirus symptoms:
  • Do not go to a GP surgery, pharmacy or hospital
  • You do not need to contact 111 to tell them you're staying at home
  • Testing for coronavirus is not needed if you're staying at home
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • Ask your employer, friends and family to help you to get the things you need to stay at home
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • Visit NHS 111 Online for more information

Stay at Home
  • If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
  • If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
  • If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • If you cannot move vulnerable people out of your home, stay away from them as much as possible
Find out more about UK Gov Coronavirus Response
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Changes to our operations and service

Please bare with us and be kind to our staff. We are exceptionally busy.

It's business as usual at the moment, however we are closing for 2 hours at lunch time to do a deep clean, get stock away and give the staff a lunch break. From today, Thursday the 26th of March, due to the enormous increase in demand for prescriptions etc, local health boards have given us permission to delay opening the pharmacies until 10am and to close at 5pm so that we can work behind closed doors to catch up. 

  • The two hours at lunchtime are 1pm-3pm at Queen's Road Pharmacy, Castle Pharmacy and Parkgate Pharmacy and 12pm-2pm at Dyfed Road.
  • We are not able to allow customers into the pharmacies at the moment unfortunately but we do have Perspex screens with a hatch so that prescriptions can be handed in and out.
  • We try to dispense urgent prescriptions, such as antibiotics and inhalers on the same day.
  • Repeat prescriptions for collection take at least 7 days and if you require a delivery it can take up to 10 days but in an emergency we should be able to do something quicker.
  • When you drop off your prescription in the morning, you will usually be asked to collect it later that day.
  • We are still offering the sale of over the counter medicines, paracetamol tablets are available and we are hoping that the suspension will also be available soon.

I'm afraid there are frequently large queues outside the pharmacies during opening hours but we are doing our best.

We are doing our best to answer the phone but we are inundated I'm afraid.
Please be kind to the staff as they are working under incredibly stressful circumstances.

Cathy Jones,

Jones Pharmacy Group

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About Jones Pharmacy Group
What we have to say about your health and well being

Welcome to Cecil Jones Pharmacy Group

The Cecil Jones Pharmacy Group is a family owned independent pharmacy business comprising of four pharmacies across South Wales. Established in 1955 by Cecil Jones we have been caring for your communities for over 60 years.

We pride ourselves on providing high quality patient centred care and services with excellent customer service and satisfaction while working within the National Health Service (NHS) and Local Health Board (LHB) frameworks and supporting the local community needs.

The Cecil Jones Group offer a Prescription Ordering, Collection and Delivery Service in addition to a comprehensive range of services within newly re-furbished premises, complete with private consultation rooms.

Pharmacy Locations

Dyfed Road Pharmacy Castle Pharmacy Queens Road Pharmacy Parkgate Pharmacy
Dyfed Road, 1, Prince of Wales Drive, 23A Queens Road, Berw Road,
Neath, Neath, Skewen, Pontypridd,
SA11 3AS SA11 3EW SA10 6UH CF37 2AA

Free* services available:

Prescription Ordering, Collection & Delivery Service
Healthcare Advice & Common Ailment Scheme
Stop Smoking
Medicine Use Review
Discharge Medicine Review
Flu Vaccinations
Emergency Hormonal Contraception
Emergency Medication Service

*Free subject to eligibility, availability of an accredited Pharmacist and the professional discretion of the Pharmacist.

Head Office, 23A Queens Road, Skewen,
West Glamorgan
SA10 6UH
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Cath Jones (2029433)
Queens Road Pharmacy
Dyfed Road Pharmacy
Castle Pharmacy
Parkgate Pharmacy
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Copyright 2019